FAQ's

When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?

It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

Your package will be delivered within 7 - 12 business days.

What is the exchange / return policy?

We value our customers experience. If you have any problems with our products, we will gladly fully refund you.

If you have any further questions, please fill in the contact form below or email info@shopluxyria.com

Contact form